FREQUENTLY ASKED QUESTIONS

Clear answers before
you get started.

Programs, online vs offline coaching, booking, access, payments, cancellations and support.

How do I know which program level is right for me?

Start with the program comparison or book a consultation. The right level depends on assessment depth, personalization, coaching involvement and whether you need foundation, personalized or advanced movement work.

Do you offer online and offline coaching?

Yes. Program records support both online and in-person pricing. Exact format, session frequency and current investment are confirmed before enrollment.

Where are in-person sessions held?

Precise & Prescribed Movement is in Sector 41, Gurugram.

How are bookings confirmed?

New bookings begin as Pending. The clinic can confirm, reschedule, complete or cancel a session from the Admin Panel.

How long will I have program access?

Access duration can be configured by the administrator for each client. Your active programs are visible in My Account.

What payment methods are available?

The portal integrates Razorpay Standard Checkout for online payment when valid credentials are configured in web.config. The system creates a server-side Razorpay order, verifies successful payment signatures and supports webhook reconciliation. Pending, successful, failed and refunded orders are also visible to the administrator.

What is the cancellation or refund policy?

The clinic should publish its final cancellation and refund policy before going live. Contact the clinic for the current policy.

Can I contact the clinic before purchasing?

Yes. Use the Contact / Book Consultation page or call +91 84483 23626.

Still have a question?

Contact / book consultation